PRD Arque leather shoulder bag

We want you to love your purchase.

If you’re not completely satisfied, you may return your item within 30 days of delivery.

To be eligible for a return, items must be unused, in original condition and packaging.

To start a return, please contact our support team and we will guide you through the process.

Please note:

• Returns must be requested within 30 days of delivery
  
• Items showing signs of use may not be eligible
  
• Shipping costs may not be refundable depending on the case
  

Our goal is to make the process simple and fair for every customer.

To preserve the beauty and structure of your bag, we recommend:

• Avoid prolonged exposure to direct sunlight, moisture, and excessive heat.

• Keep away from perfumes, oils, and harsh chemicals that may affect the material and hardware.

• Store your bag in a cool, dry place, preferably inside its dust bag when not in use.

• Avoid overloading to help maintain its original shape.

• Clean gently with a soft, dry cloth and handle with care.

With proper care, your bag will retain its elegance, craftsmanship, and timeless appeal for years to come.

We offer fast and reliable shipping across Europe.

Estimated delivery time:

5–10 business days, depending on your location.

Once your order is shipped, you will receive a tracking number via email so you can follow your delivery.

Please note:

• Processing time may take 1–2 business days
  
• Delivery times may vary during high demand periods
  
• External factors such as customs or logistics delays may occasionally affect delivery times
  

We are committed to ensuring your order arrives safely and as quickly as possible.